Job Description:

$54,843 -$64.487 / Annually (Depending on Experience) 

SHIFT: Thursday - Saturday (Shift Times Vary)  

Vitalant is where donors, talent and innovation meet to save and improve lives. We are the nation’s largest independent, nonprofit blood services provider exclusively focused on providing lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S. We seek team members who want to make a difference in people’s lives while furthering their careers. At Vitalant you can expect competitive compensation, paid time off and other benefits.  Take your first step to joining our dedicated team by applying today.

PRIMARY PURPOSE:

Under general direction, responsible for the daily supervision of the collections staff which may include: mobiles and/or in-center; ensures compliance with Blood Systems, SOP, FDA and AABB standards; and for ensuring successful blood collection operations.  Is responsible for management of other professional and administrative staff.

 

DUTIES AND RESPONSIBILITIES:

 

Performs all assigned duties in compliance with internal SOPs and external regulations.  Brings compliance issues to the attention of management.

 

Assures quality customer service to all customers.

 

Supervises, trains, evaluates performance, and assists in the hiring of in-center and/or mobile collections staff.

 

Monitors staff compliance to SOP, FDA, and AABB standards; takes appropriate corrective action or reports problems to his/her immediate supervisormanager.

 

Supervises the maintenance and review of donor records, Q/A records, forms, employee time slips, etc., to ensure accuracy and completeness.

 

Assures the satisfactory operating condition, maintenance and repair of all assigned equipment.

 

Assists Donor Care Specialists by interviewing and phlebotomizing of whole or special (i.e. pheresis, auto, directed) donors.

 

Maintains effective and regular communications with the Community Relations department to ensure proper staffing levels at all times, including on-call coverage for holidays and weekends.

 

Works toward achieving productivity goals established by management for work unit.  Provides statistics and reports, as necessary.

 

Maintains inventory and orders supplies as needed.

 

May assist in budget preparation.

 

Maintains awareness and follows all safety procedures as outlined by the Company.

 

Performs all other duties as assigned.

REQUIREMENTS:

Knowledge/ Education

 

Vocational technical certification in a healthcare-related area required.

             OR

High school graduate or GED required.

 

Experience

 

Three years previous work experience in a healthcare-related position required.

One year previous supervisory experience required.

Ability to successfully complete all required staff qualifications and supervisory training programs required.

 

Skills/Abilities

 

Proven leadership ability and supervisory skills. 

Effective communication skills in order to deal effectively with staff and donors. 

Excellent phlebotomy technique. 

Physical ability to lift, bend, and reach. 

Excellent customer service skills. 

Able to maintain donor, patient and employee confidentiality.

 

Other

 

Able to work flexible shifts including evenings and weekends. 

Travel out-of-town may be required.

 

DIVERSITY, EQUITY & INCLUSION AT VITALANT

Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

VITALANT OFFERS A COMPREHENSIVE BENEFITS PACKAGE

• Health, Dental and Vision Insurance


• HSA, FSA and 401K retirement savings plans


• Paid Time Off


• Commuter benefits


• Employee assistance program

COVID-19 POLICY

As an essential operation to the nation’s healthcare infrastructure and a science-based organization, Vitalant believes that being vaccinated helps provide protection and care for our employees, our donors, their families, and the broader community. 

Vitalant requires employee’s to be fully vaccinated as a condition of employment. Individuals applying for this position should be prepared to comply with Vitalant’s Covid-19 vaccination policy unless an approved exemption exists prior to the start of employment. Compliance with Vitalant’s COVID-19 policy will require individuals to complete one of the following:

• Receive the first shot of a two-dose vaccination series to start employment, and the second shot of the series within 8 weeks of the first


• Receive the first and final shot of a single-dose vaccination prior to the start of employment

EEO including disability and veterans

Grade 118

$54,843 -$64.487 / Annually (Depending on Experience) 

PLEASE NOTE:  This range is based on national averages and may be different based on the specific location of the role.

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