Customer Development Manager Hollywood, FL, USA • Miami, FL, USA • Palm Beach, FL, USA Req #10840 Tuesday, April 26, 2022 Who We Are:
Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largestprivately-heldand the sixth largest independent Coca-Cola bottler in the United States.
Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
What We Offer: Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:
Total Wellness Programs including health, dental and vision plans
401K program with healthy company match
Supplemental Life Insurance
Three weeks of vacation pay, and 11 company paid holidays*
Tuition reimbursement
Employee Assistance Programs (EAP)
Competitive compensation
Coke Florida is looking for a Customer Development Manager. What You Will Do: The Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover Roles and Responsibilities:
Focus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers
Meet with customer in accordance with detailed matrix timelines
Negotiate contracts for new business and renegotiate contracts for existing customers
Create both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc.
Communicate with customer decision makers such as Business Owners
Track and recap all customer calls in pre-established format
Collaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable
Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends
Sell-in and implement local, regional and national marketing programs
Work with Category Management to gain key market and customer insights
Build front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends
Assist in the creation of the look of success for customers and measure marketplace execution
Build customer and selling capabilities within field organization
For this role, you will need:
At least 3 years of work experience in the consumer goods industry
Experience working with Nielsen and other syndicated data
Experience influencing effective negotiation and selling with retailer
Additional Qualifications that will make you successful in this role:
Bachelor's degree preferred
Change agent who thrives in a fast pace, ever changing environment
Direct Store Delivery (DSD) and/or beverage category experience preferred
Strong communication skills (Listening, Speaking, Writing, Inquiring)
Attention to detail
Strong collaboration skills
Analytical thinking (Strategic Thinking Systematically, Problem Solving)
Consumer Goods and Beverage Industry knowledge
Customer focused
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed. Employment with Coke Florida isat-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship. Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Other details
Job Family Commercial Leadership
Job Function Customer Management
Pay Type Salary
Apply Now initStaticMap(true); {"@context":"https://schema.org/","@type":"JobPosting","title":"Customer Development Manager","datePosted":"2022-04-26T00:00:00","validThrough":null,"description":"\n\tCoke Florida is looking for a Customer Development Manager.\n\n\n\t\n\n\n\tWhat You Will Do: \n\n\n\tThe Customer Development Manager "CDM" is a selling role that reports into Director, FSOP Customer Relationship Management. The main objective is to influence the customer at different levels within their organization to build relationships and grow our mutual businesses through the sell in of additional brands, packages and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only influencing the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This territory will cover \n\n\n\tRoles and Responsibilities: \n\n\n\t\n\t\tFocus on developing a portfolio of Foodservice and On Premise (FSOP) Key Account Customers for existing and prospective customers \n\t\n\t\n\t\tMeet with customer in accordance with detailed matrix timelines \n\t\n\t\n\t\tNegotiate contracts for new business and renegotiate contracts for existing customers \n\t\n\t\n\t\tCreate both front line and Executive level presentations including but not limited to performance, category insights, marketing programs etc. \n\t\n\t\n\t\tCommunicate with customer decision makers such as Business Owners \n\t\n\t\n\t\tTrack and recap all customer calls in pre-established format \n\t\n\t\n\t\tCollaborate with internal Business Partners (PGM, Marketing, Finance, Sales Operations, Field Sales) to support the development and execution of programming that will accelerate incremental business and exceed program objectives; where applicable \n\t\n\t\n\t\tConduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends \n\t\n\t\n\t\tSell-in and implement local, regional and national marketing programs \n\t\n\t\n\t\tWork with Category Management to gain key market and customer insights \n\t\n\t\n\t\tBuild front line engagement with your customer to cultivate productive business relationships which can include entertaining customers at events during evenings and weekends \n\t\n\t\n\t\tAssist in the creation of the look of success for customers and measure marketplace execution \n\t\n\t\n\t\tBuild customer and selling capabilities within field organization \n\t\n\n\n\n\nFor this role, you will need:\n\tAt least 3 years of work experience in the consumer goods industry\n\t\tExperience working with Nielsen and other syndicated data \n\t\n\t\n\t\tExperience influencing effective negotiation and selling with retailer \n\t\n\n\n\tAdditional Qualifications that will make you successful in this role: \n\n\n\t\n\t\tBachelor's degree preferred \n\t\n\t\n\t\tChange agent who thrives in a fast pace, ever changing environment \n\t\n\t\n\t\tDirect Store Delivery (DSD) and/or beverage category experience preferred \n\t\n\t\n\t\tStrong communication skills (Listening, Speaking, Writing, Inquiring) \n\t\n\t\n\t\tAttention to detail \n\t\n\t\n\t\tStrong collaboration skills \n\t\n\t\n\t\tAnalytical thinking (Strategic Thinking Systematically, Problem Solving) \n\t\n\t\n\t\tConsumer Goods and Beverage Industry knowledge \n\t\n\t\n\t\tCustomer focused \n\t\n","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Coke Florida Careers","logo":"https://us61e2.dayforcehcm.com/CandidatePortal/en-US/cokeflorida/Go?item=fc50339f-30c3-4f5a-a082-a9870a4fa284"},"jobLocation":({"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"","addressLocality":"Hollywood","addressRegion":"Florida","postalCode":null,"addressCountry":"US"}},{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"","addressLocality":"Palm Beach","addressRegion":"Florida","postalCode":null,"addressCountry":"US"}},{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"","addressLocality":"Miami","addressRegion":"Florida","postalCode":null,"addressCountry":"US"}}),"jobLocationType":null,"baseSalary":{"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","value":null,"minValue":null,"maxValue":null,"unitText":"YEAR"}}}