At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

US Remote Eligible 

Digital Product Management is looking for a Senior Business Analyst to join our branch-facing digital portfolio. In this role, your primary responsibility will be partnering with functional leaders from across the organization to build new offerings that create winning client and financial advisor experiences using an approach that emphasizes speed, value creation, and innovation. As part of this continuous value creation loop, we are looking for an individual that can analyze and translate business requirements and ultimately support our digital product team with brining the new experiences to life.

Depending on experience/qualifications, this role may be filled as a Business Analyst I, II, OR III*

Product Management is looking for business analysts to join our delivery teams in our branch-facing and client-facing portfolios. Business Analysts review, analyze and evaluate end-user needs as defined by the persona and strategic goals of the product team mission to create user stories and system specifications.

Responsibility Summary :          

Liaison between IS and other divisional stakeholders to maintain, enhance or integrate firm systems and data by proactively identifying cross divisional technology opportunities or serving on a formal project team in support of new systems and data.

Supports one or more highly complex business processes and serve as a functional leader.

Create, maintain and occasionally review business process models, data flows, prototypes, business requirements, use cases and test cases.

Create and execute multiple project plans at the same time of moderate to high complexity.

Execute and present written and verbal business systems impact analysis resulting in identification of new systems and data with moderate impact.

Generate communication, process and educational plans to mitigate the disruption of change.

Understanding of cross divisional systems and impacts of change.

Responsible for business systems case development and presentation for new systems and data.

Mentors less experienced members of the team. Qualifications Required in the Job:

Bachelor's degree is required.

Advanced knowledge of standard Business System Analyst principles and practices.

2-5 years experience designing and implementing functional systems and data in a structured process.

Ability to research data definition, usage and flow to gain expertise in existing systems.

Ability to create new business processes and data usage to promote efficiency.

The ability to multi-task and work with leader to prioritize assigned tasks / projects.

Strong relationship management, interpersonal and negotiation skills.

Advanced troubleshooting skills to investigate, resolve and escalate problems.  Identifies need for technical assistance to help in problem resolution.

Associate must have the ability to work independently and in a team environment. 

Ability to effectively communicate with cross divisional leaders using verbal, written and presentations skills.

Ability to summarize moderate to highly complex business cases, system information and concepts and clearly communicate to cross divisional leadership.

Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.

Advanced understanding of evolving firm reporting technology platforms (Tableau, BI tools)

Ability to create project plans or execute pre-existing plans.