Baggage Storage Associate - JFK John F. Kennedy Airport - Part Time
Hours: 15 - 30 hours a week
Numerous shifts available: morning, evening, overnight and weekend
Hourly Rate: $17.00
Early mornings, nights, weekends and holidays may be required
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.
BASIC FUNCTION
The Baggage Storage Associate will assist customers with baggage storage needs, public inquiries and provide relevant information, including the distribution of brochures and selling the merchandise in the store.
KEY RESPONSIBILITIES
Adhere to company policy, including employment standards and the Smart Carte Inc (SCI) policy.
Attend to customer's baggage storing requirements.
Able to satisfy Port Authority Badging requirement.
Care and maintain of uniform issued.
Ensure all baggage is ETD (Explosives Trace Detection) tested, or a physical bag inspection is carried out on each item being stored.
Ensure all transaction documentation is completed, including customer ID checks, receipts and storage tags.
Maintain Point of Sales (POS), which includes handling, processing cash and credit cards; and end of shift reconciliation.
Provide professional and helpful customer service.
Other duties as assigned.
SKILLS & QUALIFICATIONS
Light maintenance, such as sweeping, mopping, wiping, lifting, etc.
Maintain records and reports
Strong customer service skills
Multi-tasking and perform under busy and high pressure situations.
Excellent verbal communication skills
High level of motivation and ability to work without supervision.
Basic computer, Smartphone, email skills.
Cash handling experience is required.
PHYSICAL REQUIREMENTS
Must be able to push/pull and lift 50lbs
Must be able to stand and walk for long periods of time
CERTIFICATIONS/LICENSES
Ability to get Airport Badge is required
Experience
Required
Previous cash handling experience
Licenses & Certifications
Required
Airport Badge
Skills
Required
Flexibility
Customer Service
Communication
Cleaning
Behaviors
Required
Team Player: Works well as a member of a group
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
