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Service Cloud , Mid-Commercial Account Executive at Salesforce.com

Posted in Other 30+ days ago.

Location: Dallas, Texas





Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

Mid-Commercial Account Executive - Service Cloud
As an Account Executive within the Service Cloud team, you would be responsible for selling the world's #1 platform application for Service, which is the fastest growing application solution at Salesforce.

You will work in partnership with the existing account owners and will carry quota for the Service Cloud product sales.
The Account Executive will formulate and execute a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and developing new customers in the Mid-commercial Commercial space (200-1,000 employees)

Your Impact
You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of our family.

Responsibilities:
Develop and execute successful Service & Support sales campaigns for clients contact/call/service centers
Personally create new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities
Leverage business from new & established relationships
Strategize, negotiate & close business
Exceed an annual sales quota by running a full sales cycle to address client pain points and transform their business as related to their contact center needs

Required Skills/Experience:
Extensive background selling Customer Service or Call Center solutions
Minimum 5-10+ years of quota carrying experience with selling technology solutions
Prospecting Skills
Consultative/Solution-focused selling experience
Strong background selling software/SaaS with outstanding quota attainment history and track record
Planning and Closing Skills
Consistent overachievement of goals

Desired Skills/Experience:
Experience working in a matrix sales organization
Experience in Field Service Solutions is a plus
Objection Handling Skills
Discovery Skills
Superior presentation skills
Be creative with strong problem-solving skills and the ability to succeed in a fast-paced environment
Background working with a CRM system (Salesforce preferred)
Ability to work well as part of an extended sales team
Our investment in you


  • World class enablement and on-demand training - check out Trailhead.com for a sneak peek!

  • Exposure to executive thought leaders with a passion for living our values

  • Clear path to promotion with accelerated leadership development programs

  • Weekly 1:1 coaching with your leadership

  • Fast Ramp mentorship program

  • Week-long product bootcamp

  • Sandler Sales Training

Volunteer Opportunities:
Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 50 Companies that Care, and are on on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal year 2019.

We have a public-facing website that explains our various benefits for:


Sales Blogs worth reading!

Doing what it takes - A winning formula for sales success - https://www.salesforce.com//eu/company/careers/employee-spotlights/doing-what-it-takes/

To sell more, talk about products less - a lot less -
https://www.salesforce.com/eu/company/careers/dublin/employee-spotlights/sell-more-talk-less/

Advice to invent your career from a Shark Tank winner -
https://www.salesforce.com/company/careers/employee-spotlights/advice-to-invent-career/

A first time for everything: Exploring sales at Salesforce -
https://www.salesforce.com/company/careers/exploring-life-salesforce/

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.


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