Job Description:

Posting Details

Job Posting Information

Job Posting Number	S593
Position Title	Program Management Specialist
Class Title	Staff
Regular or Contingent II	Contingent II (more than 6 mos)
Desired Start Date
FLSA	Non-Exempt
Salary Range	$45,000 - $50,000
Open Date	04/30/2024
Close Date	05/14/2024
Open Until Filled	No
Duties and Responsibilities	• Manages prospect communication, engage students via phone, email, and chat. • Responsible for managing and updating the electronic prospective student database and supporting the processing of application documents as needed. • Collects, compiles, and organizes data pertinent to various ongoing studies. Analyzes, summarizes, and communicates this information to appropriate officials. • Assists in preparing final reports, recommendations, and other information resources for improving business processes and office workflow. • Update data in PeopleSoft to include decisions, checklists, education, and residency. • Update applicant records with external data. • Manages the flow of documents to and from the office, including opening internal/external mail, requisitions, and other critical business documents. • Supports the Enrollment Services team with administrative duties including answering emails, walk-in traffic to service windows, and other front office duties. • Perform other duties as assigned.

Minimum Qualifications

Education	A Bachelor’s degree is required.
Experience	Minimum two (2) years of administrative staff work required.
Knowledge Skills and Abilities	Ability to maintain confidential information Detail oriented, highly organized with natural aptitude to thrive in a fast-paced environment. Conducts him/herself in a professional manner at all times. Good written and verbal communication skills. Proactive in communication to teammates and supervisors. Effective in a fast-paced environment. Excellent customer service skills. A working knowledge of PeopleSoft and MS Office Ability to work independently.
Conditions of Employment	Contingent II under the Title III Grant. Employment is subject to available funding. Please be advised, COVID-19 vaccinations are not required but encouraged for faculty and staff to be employed at Bowie State University. This protocol is subject to change.
Other	This is a Non-Union position. Bowie State University offers an excellent benefits package! This includes tuition remission including eligible dependents; choice of medical/vision plans, Carefirst BC/BS, United Health Care and Kaiser plans, dental, prescription, and life insurance, training and development, EAP; and as eligible generous leave package including sick/bereavement, annual, personal; and winter and spring breaks.

Posting Detail Information

Special Instructions to Applicant
Quick Link for Internal Postings	https://bowiestate.peopleadmin.com/postings/3545

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a bachelor's degree?
   • Yes
   • No
2. * Do you have two (2) years experience in administrative staff work?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume

Optional Documents

1. Cover Letter/Letter of Application

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

PI240574518

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