At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom DC is seeking a Senior Principal (Client Service) to lead, oversee and grow one of our largest industry verticals - Financial Services. In this role, you will be tasked with proactively identifying opportunities to help clients meet their objectives and to address challenges and constraints, all while ensuring high quality delivery of the entire suite of Slalom offerings.
What You'll Do
Manage individual and team utilization range depending on client needs
Build an extensive portfolio of technology-based delivery work in the mid-market sector ($1-5 billion in revenue)
Develop deep partnerships with the Slalom Delivery Centers and the local market leadership
Drive activity in partnership with the account and practice leaders
Work with new and existing clients to build a pipeline and secure new MSAs
Activity and relationship-focused approach with the end goal of driving results
Develop and share sales collateral
Manage negotiations of the opportunities in the pipeline
Responsible for profitability of assigned local accounts (revenue & utilization goals)
Identify opportunities for growth/maturation of Slalom offerings and set the strategic direction
8+ years of proven previous business development and account management experience
Passionate about sales and technology delivery
Experience selling team-based solutions in a consulting environment
Excellent collaboration, team-building skills, customer service and interpersonal skills
Organized and methodical; strong prioritization and negotiation skills
Experienced in building relationships with CXOs and business decision-makers
Skilled at leading teams through complex technology solution sales
Experienced and adept at aligning teams to work toward a common goal; consistently
Provide oversight and governance of all sold/managed engagements
Develop & deliver best practices, delivery templates and POV papers
Maintain awareness of industry best practices and understand how Slalom capabilities interact
Oversee project delivery quality assurance
Facilitate client satisfaction surveys
Support recruiting and onboarding of new employees
Collaborate with local and national strategy initiatives
What You'll Bring
• Client management/leadership experience, ideally within a formal management consulting environment
• Advanced project delivery, including all aspects of project/program management
• Previous P&L ownership and responsibilities
• Active and transferable relationships within the financial services industry
About Us
Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 40 markets around the world, Slalom'steams have autonomy to move fast and do what's right. They are backed byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 9,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For five years running and is regularly recognized byemployees as a best place to work. Learn more at slalom.com.
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.
Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.
