Job Description:

We are seeking a Settlement and Currency Operations Manager for the Currency and Settlement Operations Department.

The Settlement & Currency Operations Manager is accountable for building and maintaining a team to perform the functions and responsibilities relating to Currency Management and Network Settlement Operations. The organizational functional aspects of the role’s span of control and authority are leading a team comprised of Currency Management Operations (including cash replenishment, currency management, and forecasting, 3rd party armor vendor management, fraud monitoring, and member disputes) and Network Settlement Operations (including POS/PIN card base network settlement, ATM/ITM/Credit Union Vault balancing and settlement, ATM and remote deposit capture processing, fraud monitoring, and GL reconciliation).

The role is accountable for developing effective procedures and performance matrices that support policy, quality standards, and service requirements and ensuring compliance with the approved policy, procedures, and processes within the functional area.

If you have financial institution and Cash Management experience, you should apply right away!

Highlights:

• Ensures the process for forecasting currency is monitored for effectiveness to ensure enough cash is in our vault to fulfill orders for ATMs, ITMs, and Retail Delivery Channel (RDC)


• Ensures currency orders prepared by RDC, are verified for accuracy and submitted timely for next-day delivery


• Ensures cash letters are created properly and submitted to the vendor for processing and imaging


• Monitors to ensure general ledger entries are accurate and discrepancies/mismatches are appropriately researched and reconciled


• Monitors and authorizes within set limits, Settlement & Currency Operations operating expenses, to ensure costs align with the department's budget and look for trends and opportunities in efforts to reduce operating expenses


• Stay informed of new trends, tools, and products as they relate to Currency Management

Experience:

    Required

• 3 years of experience with a financial institution including 2 years of Cash Management and/or ATM/ITM experience with a financial institution of comparable size.


• Management experience preferred


• Customer service focus in a team environment

Education:

    Required

• High School diploma or equivalent

Preferred

• Bachelor's degree, preferably in Business and/or equivalent work experience

 

Skills & Knowledge:

    Required

• Strong written and oral communication skills


• Excellent analytical and problem-solving skills


• Strong research skills


• Establish and maintain good working relationships with team members


• Ability to work independently when necessary


• Strong leadership skills


• Organized, efficient, and detail-oriented


• Must be proficient in Microsoft Office products, including Outlook, Word, Excel


• Willingness to learn other assigned duties


• Knowledge of accounting; Debits/Credits/General Ledger

 

Schedule: Monday-Friday, 8:30 am-5:30 pm

Level of Work: 2C

Salary Range:  $75,987 - $82,412

Flexibility:  No remote or hybrid; in-office, on-site.

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

 

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Management

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